Contact ERHAI

Order support, shipping questions, product inquiries, and partnership requests — all in one place.

ERHAI Precision Tackle is a Canada-focused fishing tackle brand specializing in precision soft baits for pressured bass waters. Orders are fulfilled from Toronto, Ontario and shipped across Canada.

For all inquiries, please contact: erhaitackle@gmail.com
We aim to reply within 1–2 business days.

Customer Support

erhaitackle@gmail.com

Primary support channel for all inquiries.

Fulfillment Base

Toronto, Ontario, Canada

Canada-focused online fulfillment.

Service Area

Canada-wide Online Orders

Support for shipping, returns, and product-related questions.

Precision support for pressured-water anglers.

Official Business Details +

Brand Name

ERHAI Precision Tackle

Canada-focused fishing tackle brand with a precision-first approach to pressured bass water.

Primary Contact

erhaitackle@gmail.com

One support inbox for all inquiry types.

Fulfillment Region

Toronto, Ontario

Orders are fulfilled from Toronto and shipped across Canada through an online-only model.

Choose Your Inquiry Type

This form does not accept image attachments. For damaged items, quality concerns, or photo-based claims, please email your images directly to erhaitackle@gmail.com and include your order number in the message or subject line.

01 / Support Order Support Questions about shipping, tracking, delivery status, or a recent order. Include your order number and a short description of the issue. 02 / Claims Returns & Quality Claims Questions about approved returns, damaged items, or product quality concerns. For photo-based claims, please email images directly to erhaitackle@gmail.com with your order number. 03 / Partnerships Partnership & Creator Inquiries For field testing, creator collaborations, brand partnerships, or media-related requests. Include your platform, audience, location, and a short introduction. 04 / General General Questions Questions about products, colour selection, the 3-Tier System, or anything else related to ERHAI. Use this option if you are not sure where your inquiry fits.

Full Name

Email Address *

Order Number

Subject

Message

For order issues, include the order number. For returns or quality claims that need photos, email the images directly to erhaitackle@gmail.com and reference the same order number.

Operational Note

ERHAI operates online and fulfills orders from Toronto, Ontario. We do not maintain a public walk-in retail location. This allows the brand to stay focused on product development, direct support, and efficient Canada-wide fulfillment.

Before You Reach Out

For policy-related questions, you may find immediate answers on the Shipping Policy and Returns & Refunds pages. For everything else, use the inquiry form above and select the category that best matches your request.

Clear Answers, Not Noise

Built for Direct Support

At ERHAI, the goal is simple: reduce guesswork, stay precise, and make decisions that hold up on the water. The same standard applies to support — clear communication, practical answers, and no unnecessary friction.

ERHAI™ is a trademark of ERHAI Precision Tackle.

01 ↗ Shipping Policy 02 ↗ Returns & Refunds 03 ↗ About ERHAI 04 ↗ Policies Hub